Shipping Policy

You shouldn't have to lose sleep over shipping. Below is everything you need to know about how we get your order from us to you — quickly, safely, and without surprise fees.

Order Processing Time

Orders are processed within 1 to 3 business days from the time your payment is confirmed. Business days are Monday through Friday, excluding public holidays. Once your order ships, you will receive a confirmation email with a tracking number so you can follow its journey to your door.

Estimated Delivery Time

Standard transit time after dispatch is approximately 6 to 12 business days, depending on your destination. Remote or rural areas may require a few extra days. Delivery estimates shown at checkout are based on your address and the carrier's most recent performance data.

Shipping Fees

Standard shipping is FREE on every order. There is no minimum purchase required to qualify, and we never add hidden handling or surprise fees at checkout. From time to time we may offer expedited shipping options at an additional cost; any such options and their prices will be shown clearly before you complete your order.

Duties & Taxes

All applicable duties and import taxes are included in your order total at checkout. You will not be asked to pay any additional customs fees, import duties, or handling charges upon delivery. The price displayed at checkout is the final amount you pay.

Order Tracking

As soon as your order leaves our warehouse, we will email you a tracking number and a link to the carrier's tracking page. Tracking information may take up to 48 hours to update after your package is first scanned.

Shipping Restrictions

We currently ship to most international destinations. A small number of countries or regions may be restricted due to local regulations or carrier limitations. If we are unable to ship to your address, we will notify you at checkout before any payment is processed.

Lost or Damaged Packages

If your package is delayed beyond a reasonable window, arrives damaged, or appears to be lost in transit, please contact our Customer Service team right away. We will work with the carrier to locate your shipment and, if necessary, send a replacement or issue a refund in line with our Refund Policy.

Need Help?

Our Customer Service team is here to assist with any shipping questions. Please visit our Contact page for our email, phone, chat, and SMS options.